Fi Cookie Policy
What does this Cookie Policy cover?
What types of technologies does Fi use?
Why do we use cookies and similar technologies?
How can you manage your consent?
What does this Cookie Policy cover?
This Cookie Policy explains how Barking Labs, Corp. (dba Fi) ("Fi", "we", "us" or "our") uses cookies and other similar technologies on our websites that link to this Cookie Policy (the "Site") our proprietary dog tracking app (the "App") (together, the "Properties"), as well as in our emails. It also outlines your choices around managing these cookies and similar technologies.
Please refer to our Privacy Policy for more information on our privacy practices.
Managing your preferences
Before we dive into the details – if you are just looking to manage your preferences on our Properties relating to cookies and similar technologies (including opting-out), you can do so at any time through here.
If you do not accept our cookies, you may experience some inconvenience in your use of our Properties. For example, we may not be able to recognise your device and you may need to log in every time you visit our Properties.
If you want to find out more about cookies and similar technologies on our Properties and emails, please keep reading.
What types of technologies does Fi use?
We may use any or all of the following “technologies” on our Properties and in our emails:
Cookies: a cookie is a very small text file that may be placed on your browser or in the storage on your device. There are two types: “session cookies” and “persistent cookies”:
- Session cookies are cookies that disappear from your device or browser when you close your browser.
- Persistent cookies stay on your device even after you close your browser.
Please note that both Fi and third-party service providers may set cookies on via our Properties – these ‘third party cookies’ are set by domains other than those we control and may recognise your device across different websites.
Pixel tags:
- A pixel tag is a single pixel, transparent GIF image with a unique identifier that can recognise certain types of data on your device (similar to how cookies do). They are used to operate and improve the Properties and our email practices, including to help deliver cookies, count visits and understand usage and email campaign effectiveness.
- For example, we may put pixel tags on emails to understand how you interact with that email – such as whether you opened the email, whether you forwarded it, whether you clicked on a link in the email that directed you to our Site etc – these pixels may collect the time, location and operating system of the device you use to read the email.
Other similar technologies:
We may also use other tracking technologies, such as mobile advertising IDs and tags, HTML5 local storage / local shared objects (which store relevant data locally on your device), for similar purposes as described in this Cookie Policy.
So, when we refer to cookies and “similar technologies” in this Cookie Policy, such reference includes reference to the pixel tags discussed above, HTML5 local storage / local shared objects and other equivalent tracking technologies.
Session-replay technologies:
These technologies employ software code to record users' interactions with the Properties in a manner that allows us to watch DVR-like replays of those user sessions. The replays include users' clicks, mobile app touches, mouse movements, scrolls and keystrokes/key touches during those sessions. For example, we use Hotjar for this purpose - you can learn more about Hotjar at https://www.hotjar.com/legal/policies/privacy/ and you can opt-out of tracking by Hotjar at https://www.hotjar.com/policies/do-not-track/.
Why do we use cookies and similar technologies?
The purposes for which we use technologies may fall into one of the following categories:
- Strictly necessary technologies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
- Performance technologies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
- Functionality technologies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Targeting technologies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites and collect information on how users interact with our Properties and enable us to improve how it operates and our business more widely. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Also, for more details about how Google uses data in the context of Google Analytics, please see here: www.google.com/policies/privacy/partners/.
Please note that our third-party provider of chat features, Decagon.ai, may access and use information about webpages visited on our website, your IP address, your general geographic information (e.g., city, state), and other personal information you share through online chats for the purposes described in our Privacy Policy.
How can you manage your consent?
You can control or limit how cookies and similar technologies are used by taking the following steps:
- Managing your preferences on our Properties (including by opting-out of sharing or selling your personal information) here.
- Pixel tags in emails can typically be blocked by default by configuring your preferences in your email client to block external images or setting it to show “plain text only” emails.
For more information about cookies, including about the cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Also, to learn more about targeting and advertising cookies and your choices more widely, you can go to the Network Advertising Initiative, the Digital Advertising Alliance's Consumer Choice, or if you are in Europe, Your Online Choices.
Finally, if you do not accept certain non-essential cookies and similar technologies, you may experience some inconvenience in your use of our Properties. For example, we may not be able to recognise your device and you may need to log in every time you visit our Properties.
Changes to this Cookie Policy
Information about the cookies and similar technologies we use may be updated from time to time, so please check this Cookie Policy on a regular basis for any changes.
Questions
If you have any questions about this Cookie Policy, please contact us by email at support@tryfi.com.
LAST UPDATE: 08/04/2024